Terms of service
Welcome to Debbi Carberry. By accessing our website or purchasing any of our digital content or services, you agree to the terms below.
If you don’t agree with them, don’t use the site or purchase anything. We keep things simple, but we still have to say it.
1. WHO WE ARE
This store and site are operated by Debbi Carberry and powered by Shopify. All products sold are digital—nothing physical is shipped. Our services include downloads (like PDFs and audios), online workshops, and group or one-to-one sessions.
2. YOUR ACCOUNT
You must be over the age of majority in your area to use this store. You’re responsible for keeping your account details secure and for anything that happens under your login. If you give us incorrect info when purchasing, we can’t fix what we don’t know about.
3. WHAT WE SELL
All of our products are digital and non-refundable once accessed or downloaded. This includes:
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Ebooks, audio files, video replays
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Online workshops and group sessions
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One-to-one coaching sessions
Miss a live session without 24 hours’ notice? That session is forfeited. No refunds. No rescheduling.
4. PRICING & PAYMENTS
Prices are listed in AUD and may change at any time. Taxes (if applicable) are added at checkout. You’re responsible for using valid, up-to-date payment info. If your payment fails, the transaction won’t go through.
5. RETURNS & REFUNDS
There are no returns on digital products. Once you’ve accessed the file or session, it’s yours.
See our Refund Policy for full details.
6. INTELLECTUAL PROPERTY
All content you purchase is for your personal use only. You can’t share, resell, or reuse it in any commercial way without written permission. That includes PDFs, videos, worksheets, session recordings, and everything on this site.
7. FEEDBACK & REVIEWS
If you submit reviews, suggestions, or feedback, we may use them in future marketing or materials. By submitting, you’re giving us permission to do that. You won’t be compensated, but we appreciate it.
8. THIRD-PARTY TOOLS
We sometimes use third-party tools (like payment systems or video platforms). We can’t be held responsible for their bugs, downtime, or privacy policies. Use them at your own risk.
9. LIMITATION OF LIABILITY
We're not responsible for any damage—emotional, financial, or technical—arising from using our site, services, or products. Nothing in our content is a substitute for therapy, medical, or legal advice.
10. TERMINATION
We reserve the right to cancel your access to services or products if you violate these terms or misuse our content. You’ll still be responsible for any payments due.
11. GOVERNING LAW
These Terms are governed by the laws of New South Wales, Australia, and any disputes will be handled in local courts.
12. UPDATES TO THESE TERMS
We may update these terms at any time. It’s your job to check back from time to time. If the changes are significant, we’ll let you know by email or site notice.
13. CONTACT US
Questions? Shoot us an email at admin@debbicarberry.com.au